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We are your neighbors. We are your advocates. We are Arros.
The "Missing Utility" in Your Home
For decades, homeowners have had a trusted roster of professionals to maintain their property: a plumber for the pipes, an electrician for the wiring, and a landscaper for the yard.
But in the last ten years, a new, invisible infrastructure has taken over our homes: The Digital Estate.
From high-speed internet and streaming apps to smart TVs and Wi-Fi networks, technology has become a daily utility. Yet, unlike your plumbing or heating, there has been no one to help manage it. Seniors have been left to navigate predatory billing, confusing remotes, and aggressive upselling on their own.
We started Arros to fill that gap. We believe that technology should be simple, affordable, and safe—and you shouldn't have to be an IT expert to enjoy it.
Meet The 2-Man Crew
When you hire Arros, you aren't getting a random subcontractor or a rotating cast of technicians. You are getting a dedicated family team.
Jimmy & Joey Risi. Arros is a family-owned and operated business based right here in Northfield. We have developed a unique "2-Man Crew" approach to service that prioritizes your comfort and time.
• Efficiency: By working as a team, we can accomplish in 45 minutes what takes a solo technician three hours. One of us handles the internet setup and tutorial while the other simultaneously sets up your TVs and streaming devices.
• Safety & Trust: We know that inviting workers into your home requires trust. We are the same two faces you will see every time. We are respectful guests who treat your home with the same care we treat our own parents' homes.
• Zero Stress: We handle everything—from moving furniture to reach outlets to returning your old leased equipment to your provider. You don't lift a finger.
Why Local Matters
We aren't a franchise, and we don't operate out of a call center in another state. We are your neighbors in the North Shore.
Because we are local, we know the specific challenges of this area. We know which internet providers work best on which streets in Winnetka. We know the specific "red tape" local providers use to keep prices high. And most importantly, when you call for help, you get us on our mobile phone, not an automated 1-800 number.
Our Philosophy:
"The Client's Side of the Table"
When you call Comcast or AT&T, the person on the phone works for the shareholder. Their goal is to maximize the bill.
Arros works for you. We sit on your side of the table. Whether we are auditing your bill to find hidden fees or simplifying your remote control, our only metric for success is your peace of mind.
• We don't "speak geek": We explain everything in plain English.
• We value patience: We never rush a tutorial. We stay until you feel confident.
• We protect your wallet: We treat your budget as if it were our own.
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